Waterstone Mortgage’s proprietary digital platform brings all elements of the loan process into one easy-to-use tool
When it comes to innovative technology, simplicity is a beautiful thing!
That’s why Waterstone Mortgage created Element, an all-in-one platform for our customers, real estate partners, and loan originators. Element is a digital experience that makes the loan application and loan approval processes simple and streamlined — saving time for everyone.
Because Element is a technology solution that is exclusively available for Waterstone Mortgage customers, business partners, and loan originators, no other mortgage lender offers the convenience of this tool.
And, did we mention that it looks pretty cool, too? Element is sleek and intuitive, making it that much easier to accomplish your goals by a specific deadline.
Element Features for Homebuyers
When you’re buying a home or refinancing your current mortgage, you want everything to go as smoothly as possible. So do we.
That’s why Element has unique, proprietary features that allow our customers to complete much of the home loan process on their phones, tablets, computers, or mobile devices. And it can be done from anywhere — in the comfort of their homes or while they’re on the go.
Within Element, Waterstone Mortgage clients can:
- Apply for a mortgage loan using our intuitive, interview-style application
- Track the progress of their loan application
- Download pre-approval letters
- View important messages and alerts about their loan process
- Securely upload support documentation
- Electronically sign (eSign) documents
- Check the reviews they have given their loan originator(s)
- Use the “How to Close on Time” calendar feature
- Use mortgage calculators
- Manage their loan application
Element Features for Loan Originators
Another fantastic part of Element is the many features our loan officers can access. These make it easier for them to manage their clients’ home loans, serve our customers effectively and quickly, and close our loans faster.
Our mortgage professionals use Element to:
- Monitor real-time updates on clients’ loan progress
- Customize their dashboard so they can organize their clients’ loans by dates, loan milestones, or loan program type
- Generate pre-approval letters for their clients
- Set custom notifications for when loan documents are missing, a lock is expiring, or a file is clear-to-close
- Email document requests to their clients
- Notate interactions with their clients
- Search for pricing, lock in a mortgage interest rate, and extend rate locks
- Track their own loan production goals and progress
And that’s just scratching the surface! Element truly is an all-in-one tool that allows our loan originators to work more efficiently, so they can provide the best service for our customers. It really is that simple.
In fact, here’s what our LOs have to say about Element:
"My daily access of Element allows me to be what I need to be and that is: mobile. On the go, I grab Element to view docs, upload items for the borrower, check cash to close, view credit scores, program details, and even send my pre-approvals!"
“I really do like Element because of the very user-friendly interface. I have had very good feedback from clients about the use of completing the online application, as well as for me too. When I’m speaking to clients who want to do an application over the phone...being able to start the loan in Element has been so helpful and saved me so much time.”
“"I use Element for all of my pre-approval letters as they are professional and have all the important information that listing agents want to see. Using the pre-approval letters from Element increases the acceptance of my offers significantly."
"While its capabilities span the entire application process, my primary focus lies in the 'Goals' feature. This invaluable tool provides me with daily insights into my production status, comparative ranking among fellow loan officers, and the production targets required for advancement. With Element, I am constantly informed about my present standing, future trajectory, past accomplishments, and the necessary steps to achieve my objectives."
Element Features for Real Estate Professionals
Because our loan originators work closely with real estate agents and brokers, it’s important to keep our real estate partners updated on the progress of each loan, as well.
With Element, real estate professionals can:
- Track the progress of their Waterstone Mortgage clients’ loan applications
- Have direct, 24/7 access to all pre-approval letters (and create them on their client’s behalf)
- Use mortgage payment and refinance calculators to find the best financing options for their clients
Accessing Element
If you’re ready to get started on your home loan journey, reach out to a Waterstone Mortgage loan professional in your area. We’d be happy to get you on the right track and set you up with access to Element.
